Shipping Policy

• Order Processing: As our products are handmade, please note that some items may take over a week to prepare. We value quality and ensure that every item meets our high standards before it’s shipped.
• Shipping Confirmation: Once your order has been processed and shipped, you will receive an email with the shipping details, including the tracking number if available.
• Delivery Time: Delivery times may vary based on your location and the shipping method selected at checkout.

 

Refund and Return Policy

• No Return or Exchange: Due to the handmade nature of our products, returns and exchanges are generally not offered unless explicitly stated by the seller.
• Eligible Returns: If a seller has specified that returns are accepted, you may request a return within 48 hours of receiving the product. Please send your return request to [your email] and include a video of the product being unboxed as proof.
• Return Shipping Costs: The cost of return shipping will be borne by the customer.
• Refund Process: Once we receive the returned item, it will undergo a quality check. If the item passes the quality check, a refund will be issued within 3-4 business days.

If you have any questions or need further assistance regarding our shipping and returns policy, please feel free to contact our support team at support@emade.co.in

Thank you for supporting handmade craftsmanship at emade!